This policy explains what personal information Pankaj Khanna (“we”, “us”) collects through this website, why, and the choices you have. We keep it deliberately short and plain.
What we collect
- Enquiry form: your name, email address, phone number (optional), the service you are interested in, your preferred contact method and your message. For astrology guidance you may choose to share birth details; please share only what you are comfortable with.
- Payments: if you buy a consultation or report, payment is handled by our payment provider (Razorpay). We do not see or store your card or bank details.
- Technical data: like most websites, our server may log your IP address and browser information for security and to keep the site running. If analytics is enabled, anonymised usage statistics are collected.
How we use it
We use your details only to respond to your enquiry, deliver the service you request, take payment, and keep the website secure. We do not sell your personal information and we do not send marketing email unless you ask for it.
Who sees it
Your enquiry is stored securely on our website and emailed to us. It is shared only with service providers needed to run the website, send email and process payments, or where the law requires it.
How long we keep it
We keep enquiries only as long as needed to respond and to keep a record of the consultation, then delete them on request.
Your choices
You can ask us to see, correct or delete the personal information we hold about you at any time by writing to care@khannagems.com.
Cookies and third parties
This site uses only the cookies needed for it to work. Videos are loaded from YouTube only when you press play, and payment pages are hosted by Razorpay; those services have their own privacy policies.
Contact
Questions about this policy: care@khannagems.com.